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- How do I get more FEDERAL FIRST Long Term Disability (LTD) Insurance Program enrollment materials?
- How do I get a copy of enrollees in my location?
- Where do my employees submit their A0250 or SF50 personal action notices?
- What is included in "base earnings" as it applies to this program?
- Where do my employees send their signed Form 1199A?
- Who do I call to confirm receipt of enrollment applications?
- How do my employees convert their coverages?
How do I get more FEDERAL FIRST Long Term Disability (LTD) Insurance Program enrollment materials?
Please email us at enrollment@federalfirst.com to
request enrollment materials.
How do I get a copy of enrollees in my location?
Please email us at enrollment@federalfirst.com to request a list of enrollees in your location.
Where do my employees submit their A0250 or SF50 personal action notices?
- Via fax at 214-252-0312
- By mail to:
FEDERAL FIRST Service Center
P.O. Box 191029
Dallas TX 75219-1029
What is included in "base earnings" as it applies to this program?
Base monthly earnings means your rate of reported monthly earnings on the day before disability begins.
- For Department of Justice and Homeland Security (DJRA) base earnings include locality pay, scheduled overtime, availability pay, hazard and danger pay for law enforcement officers (if applicable).
- For Treasury Department and Homeland Security (TDRA) base earnings include locality pay, scheduled overtime, availability pay, hazard and danger pay for law enforcement officers (if applicable).
- Members of Federal Law Enforcement Officers Association (FLEOA) base earnings include locality pay, scheduled overtime, availability pay, hazard and danger pay for law enforcement officers (if applicable).
- For Federal Judiciary Employees (NCBC) base earnings include locality pay, scheduled overtime, availability pay, hazard and danger pay for law enforcement officers (if applicable) and net transcript fees for court reporters.
- For Department of Veterans Affairs (NOVA) base earnings include locality pay, scheduled overtime, availability pay, hazard and danger pay for law enforcement officers (if applicable) performance pay for physicians and dentists, and special or market pay for physicians, dentists and nurse executives.
Excluded are commissions, awards, bonuses, non-scheduled overtime or any other extra compensation.
Where do my employees send their signed form 1199A?
Your employees should complete and sign their Form 1199A, using this form to initiate or change their allotment though Employee Express, Employee Personal Page (EPP) or their payroll servicing personnel. Sending signed Form 1199As to FEDERAL FIRST will delay processing of allotments.
Who do I call to confirm receipt of enrollment applications?
Contact FEDERAL FIRST at 1-800-233-0438, Monday – Thursday 7:30 a.m. – 4:30 p.m. CT or Friday 7:30 a.m. – 2:00 p.m. CT.
How do my employees convert their coverages?
Employees may convert their coverage if:
- Their employment ends for a reason other than retirement, or
- They are no longer in an eligible class: They must apply within 31 days of the termination of group insurance.
- Please refer to Conversions FAQs for more limitations on conversion coverage.
Eligible employees should complete the following steps to request a conversion of their coverage:
Step 1: Complete and return the Application for Conversion of Group Long Term Disability Coverage form with the first quarterly installment and application fee to:
AETNA Life Insurance Company
c/o JHA Conversion Service CenterP.O. Box 7146
Portland, ME 04112
Step 2: Upon receiving the completed application, JHA will process the request for conversion.
Should an employee have questions or need assistance with completing the form, please direct them to the JHA Conversion Service Center at 1-888-786-2688.