customer

For more information on FEDERAL FIRST's Dental Plan or if you have a question about your account or the Plan please contact us at one of the following below. If you are currently enrolled in our Dental Plan, you may also access your personal eligibility and claim information by visiting www.myuhcdental.com.

Plan Benefits, Claims and to Locate a Network Dentist

Phone:  888-679-8925 - Non-Participants considering FEDERAL FIRST Dental plan
  877-816-3596 - Main United HealthCare Customer Service Line for Participants
Hours:  Mon-Thurs, 8:30am - 8:00pm (EST)
  Friday 9:00am - 8:00pm (EST)

Please identify yourself as participating in FEDERAL FIRST Dental, group number 0708918, when you call.

Enrollment, Billing and Payment and ACH Authorization

Phone:  800-233-0438
Hours:  Mon-Thurs, 8:30am - 5:30pm (EST)
  Friday 8:30am - 3:00pm (EST)
Email:  customerservice@federalfirst.com
 
To use our inquiry form click here.


Filing a New Claim?
If you are an Indemnity Plan participant or visit an out-of-network doctor under the PPO Plan you will need to file a claim form for reimbursement. You may download a Dental Claims Form at our online Forms Download.
Submit your completed Dental Claim Forms to:

    United Healthcare Dental
    Attn: Claims Unit
    P.O. Box 30567
    Salt Lake City, UT 84130-0567

For frequently asked questions on claims, please refer to our online FAQ section.

Need to enroll online or by mail?

To enroll online, please click on the "Enroll Now" link at the top of this page.
To enroll by mail, download an Enrollment Form from our Forms Download page and submit your completed Enrollment Form to:

    FEDERAL FIRST Service Center
    Attn: Dental Plan
    P.O. Box 191029
    Dallas, TX 75219-1029

Technical Difficulties?
If you are having technical difficulties with our site, please email us at webmaster@federalfirst.com for assistance.